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Wilbraham house mission statement

Our family caring for your family

We aim to support our residents to live their lives the way they wish. We understand the importance of personal choice and our aim is to make our resident, staff, families and friends feel valued and respected as individuals.

Values

Always being caring and compassionate. To treat every resident with dignity and respect, as we would our own family. Support everyone’s choice and decision. Listen and understand everybody’s opinion.

Positive Relationships

Promote an open-door policy for all. Embrace and include family and friends. Create and maintain positive links with all health and social care professionals. Support and develop links within the community.

Staff

Build on individual skills and experience. Promote effective communication and positive team work. Ensure all staff are trained and competent to carry out their role.

Listening

Promote honest feedback. Ensure all voices are heard, respected and responded to.

Vision

We aspire to provide excellent care and support, to continuously improve the quality of our service and to make people’s lives better every day. We aim to offer a home where every person is valued, included and empowered. 

Their independence will be our happiness, their happiness is our focus.

Wilbraham House working in partnership to make an inclusive world and giving individuals a quality of life.